Category: Working in Legalboards

  • How to Create an Automated Case Update Workflow in Legalboards

    How to Create an Automated Case Update Workflow in Legalboards

    An automated case update workflow helps law firms reduce manual follow-ups, eliminate status confusion, and keep cases moving without constant check-ins.

    Instead of relying on emails, spreadsheets, or verbal updates, this approach ensures that case status changes automatically when real work happens. As a result, teams gain visibility without adding extra tools or meetings.

    In this guide, we show exactly how to build an automated case update workflow inside Legalboards, following the same step-by-step setup demonstrated in the video walkthrough below.Case updates are one of the biggest sources of hidden work inside law firms. Implementing an automated

    This is not theory.

    This is a practical, step-by-step setup you can replicate.

    Watch the Full Walkthrough

    How to Automate Case Updates in Legalboards

    In this video, Bruna walks through:

    • Creating an automation inside a Legalboards workflow
    • Defining triggers based on real case activity
    • Automatically moving cases forward
    • Generating the next steps without manual follow-up

    Use the video alongside the steps below to follow along.

    What This Automation Solves

    Before diving into the setup, it’s important to understand what this automation is designed to solve.

    In most law firms, case updates are not missing. Rather, they are scattered across tools, people, and inboxes. Because of that, teams spend time searching for information instead of acting on it.

    As workflows grow more complex, this fragmentation leads to manual follow-ups, repeated questions, and late discoveries of blocked cases. Ultimately, automation should reduce this friction, not create more noise.

    The goal here is simple: when something happens in a case, the workflow updates itself and everyone sees the same status immediately.

    Step 1: Start With a Clear Workflow Board

    Automation only works if the workflow is clear.

    Inside Legalboards, Bruna starts with a board that represents the real stages of a case, not vague statuses.

    Example stages:

    • Intake received
    • Documents requested
    • Documents received
    • Filed
    • Waiting on response
    • Follow-up required
    • Completed

    Each column represents a decision point, not just a label.

    Best practice:

    If you can’t explain what moves a case from one column to the next, automation will fail.

    Step 2: Identify the Automation Trigger

    In the video, Bruna shows how to create an automation based on a specific trigger.

    A trigger is the event that proves progress happened.

    Common triggers include:

    • A card is moved to a specific column
    • A task is marked as completed
    • A document is received or uploaded
    • A deadline is reached or approaching

    Example from the workflow:

    When a case card is moved to “Documents Received”, that action becomes the trigger.

    This is critical:

    Automation should respond to work, not assumptions.

    Step 3: Define the Automated Action

    Once the trigger is clear, the next step is defining what should happen automatically.

    In Legalboards, Bruna configures actions such as:

    • Creating the next required task
    • Assigning it to the correct role
    • Setting a due date based on rules
    • Moving the case to the next stage
    • Sending an internal notification if needed

    Example:

    When documents are received:

    • Create a “Review documents” task
    • Assign it to the responsible paralegal or lawyer
    • Set a due date automatically
    • Move the case forward in the workflow

    This removes manual decision-making from repetitive work.

    Step 4: Use Roles, Not People

    One important detail Bruna highlights is using roles instead of specific names.

    Instead of assigning tasks to “Sarah” or “John”:

    • Assign tasks to “Assigned Paralegal”
    • Or “Responsible Lawyer”

    Why this matters:

    • Staff changes don’t break automations
    • Workload stays balanced
    • The workflow scales as the firm grows

    This is a small setup choice with a big operational impact.

    Step 5: Automate Case Movement Carefully

    Not every automation should move a case automatically.

    Bruna shows how to:

    • Move cards automatically only when the next step is guaranteed
    • Leave manual movement when judgment is required

    Good rule:

    If a human still needs to decide, don’t automate the move.

    Legalboards lets you automate selectively, so control stays with the team.

    Step 6: Add Safeguards and Visibility

    Automation should surface risk, not hide it.

    In the workflow shown:

    • Deadlines are visible on the board
    • Overdue tasks are clearly flagged
    • Bottlenecks appear instantly
    • Partners can see status without asking

    This is where automation and visibility work together.

    The result:

    Paralegals stop acting as human dashboards.

    Partners stop chasing updates.

    Real Example: What Changes After This Automation

    Before:

    • Case updates required emails or meetings
    • Tasks were created manually
    • Follow-ups depended on memory
    • Status questions interrupted the team daily

    After:

    • Case status updates itself
    • Next steps are created automatically
    • Deadlines are enforced by the system
    • Everyone sees the same truth in real time

    The work doesn’t change.

    The friction disappears.

    Common Mistakes to Avoid

    Automating a Broken Workflow

    If the process is unclear, automation will make it worse.

    Fix the workflow first.

    Over-Automating Decisions

    Automation should handle routine steps, not professional judgment.

    Treating Automation as “Set and Forget”

    Review automations quarterly as workflows evolve.

    When This Type of Automation Makes Sense

    This setup is ideal for:

    • Immigration
    • Family law
    • Personal injury
    • Litigation support
    • High-volume, process-driven practices

    Anywhere the same steps repeat across cases, automation pays off fast.

    How Legalboards Supports This

    Legalboards was designed to:

    • Model real legal workflows
    • Automate repetitive steps
    • Keep humans in control
    • Provide real-time visibility across all cases

    It integrates with tools like Clio, MyCase, Outlook, Google Calendar, DocuSign, and Dropbox, so automation fits into your existing stack.

    Talk through your workflow directly:

    https://website-backend.legalboards.com/schedule-a-call/

    Final Takeaway

    Automation is not about speed.

    It’s about consistency and visibility.

    If your firm still relies on people to remember what happens next, this is exactly the type of workflow automation you should be building.

    Watch the video.

    Replicate the setup.

    Adjust it to your practice.

    That’s how automation actually works in a law firm.

  • How to Finally Get Your Team to Use the Workflow (Without Chasing Them)

    How to Finally Get Your Team to Use the Workflow (Without Chasing Them)

    Most law firms already have workflows.
    Boards exist. Tools exist. Processes are documented.

    What’s missing is adoption.

    Attorneys forget to update tasks.
    Paralegals end up chasing information.
    Office managers clean up boards that no one fully uses.

    In this Legalboards Academy webinar, Bruna Gonçalves, Legal Operations Designer at Legalboards, explains why workflow adoption breaks down inside legal teams and how firms can fix it without adding pressure or extra admin work.

    Watch the full session on YouTube:

    Why Workflow Adoption Fails in Law Firms

    Teams don’t ignore workflows because they don’t care.

    They ignore them because the system doesn’t match how legal work actually happens.

    During the webinar, Bruna highlighted the most common reasons workflows stop being used:

    • Too many tools and duplicate updates
    • No clear rules for when and how to update the board
    • Workload spikes that break routines
    • Processes designed for ideal weeks, not real ones

    When a workflow depends on discipline and memory, it fails as soon as deadlines pile up.

    The Hidden Cost of Poor Workflow Adoption

    When workflows are inconsistently updated, firms start operating reactively.

    Bruna walked through what typically happens:

    • A task moves forward, but the board is not updated
    • Another team member assumes the work is still pending
    • Deadlines live in email threads instead of shared systems
    • Attorneys ask for updates that should already be visible
    • Paralegals become the single point of truth

    Nothing is technically wrong.

    The team is just carrying too much information in their heads.

    This is where stress, rework, and missed visibility start to compound.

    The Four Pillars Behind Sustainable Workflow Adoption

    Rather than pushing training or enforcement, Bruna focuses on four core behaviors that make workflows stick.

    Ease

    If updating the workflow takes effort, people skip it.

    Simple, intuitive systems are easier to use than to avoid.

    Clarity

    Teams need to know what to do, when to do it, and what “done” looks like.

    Clear roles and visible progress remove hesitation.

    Repetition

    Small, repeatable routines work better than one-time training sessions.

    Habits reduce decision fatigue.

    Value

    People adopt workflows that save time instead of creating more work.

    When the system carries the structure, adoption happens naturally.

    How to Roll Out a Workflow Without Overwhelming the Team

    Bruna shared three practical rollout strategies that work consistently across firms.

    Start Small

    Begin with a pilot group or a single case type.

    Fix friction early before scaling.

    Define Clear Usage Rules

    Decide what must live in the workflow and what does not.

    Ambiguity kills adoption.

    Simplify to Essential Tasks

    Remove anything that does not actively move the case forward.

    A shorter workflow gets used more often.

    What Successful Workflow Adoption Looks Like in Practice

    When workflows are adopted correctly, teams see immediate changes:

    • Predictable next steps across cases
    • Clear ownership without micromanagement
    • Faster movement through tasks
    • Less mental load for paralegals and attorneys

    The workflow holds the structure so the team can focus on legal work.

    How Legalboards Supports Workflow Adoption

    During the session, Bruna demonstrated how Legalboards reinforces these behaviors by design.

    Automations That Reduce Manual Work

    • Tasks appear automatically when cases move stages
    • Deadlines adjust when dates change
    • Follow-ups are created without manual setup

    Learn more about task automation here:

    Shared Visibility Across the Firm

    Every case lives on a shared board where the team can see:

    • what is active
    • what is overdue
    • what needs attention today
    • who owns each task

    Filtering by role, urgency, or case type keeps focus where it matters.

    Key Takeaways From the Webinar

    Bruna closed the session with simple outcomes firms should aim for:

    • workflows that update themselves
    • fewer follow-up emails
    • no guessing about case status
    • lower stress for paralegals
    • better visibility for attorneys
    • consistent execution even during busy weeks

    Adoption is not about forcing behavior.

    It’s about designing systems that support real work.

    If you want to see how these concepts apply to your firm, you can schedule a short demo to walk through your workflow and identify where adoption usually breaks.

    Schedule a demo:

    https://website-backend.legalboards.com/schedule-a-call/

  • How Immigration Teams Keep Case Clarity When USCIS Is Unpredictable

    How Immigration Teams Keep Case Clarity When USCIS Is Unpredictable

    Family based immigration work should be predictable. You file, you track, you wait. Except it never goes that way.

    Appointments shift. RFEs land without warning. Clients panic. Attorneys chase updates. Paralegals hold everything together with spreadsheets, notes, and memory.

    In this webinar session, Bruna Gonçalves, Legal Operations Designer at Legalboards, showed how immigration teams can bring order back into the process by using workflows that adapt to USCIS unpredictability.

    Watch Bruna’s full session on YouTube:

    Why Immigration Cases Derail Even in Organized Firms

    Most delays are outside the firm’s control. USCIS changes timelines with little communication. Even one adjustment can force a full rebuild of the case plan.

    Common issues immigration firms face:

    Biometrics delays

    The entire case pauses until the appointment is completed.

    Interview reschedules

    Everything that was prepared must be reviewed again.

    RFEs

    Sudden deadlines force teams into crisis mode.

    Decision variability

    Cases with identical profiles take completely different amounts of time.

    Bruna explained that these shifts create compound problems. They do not come one at a time. They show up in the middle of other work, creating situations where even well structured teams lose visibility.

    For more context on how immigration workflows look inside the platform, explore the Immigration Board Template: https://website-backend.legalboards.com/resources/working-in-legalboards/immigration-board-management/

    The Real Impact of USCIS Shifts Inside a Law Firm

    During the webinar, Bruna walked through what actually happens the moment a date changes.

    A biometrics appointment gets pushed.

    The attorney emails the paralegal for updated prep.

    The paralegal is already deep in another case.

    The client sends updates in multiple emails.

    Someone changes the spreadsheet but forgets the shared calendar.

    Another team member is not aware an RFE arrived.

    Nothing is technically wrong. The team is just overwhelmed by timing.

    This is when cases fall out of sync.

    Not because the team is disorganized, but because they are trying to manage unpredictable timing with tools that do not adapt.

    How Legalboards Helps Immigration Firms Stay in Control

    Bruna demonstrated how automation stabilizes the entire workflow. Teams do less manual tracking. The system does the repetitive work.

    You can also see how task updates work behind the scenes in our guide on Update Task Automations: https://website-backend.legalboards.com/resources/working-in-legalboards/automation-action-task-creation/

    Automations That Move With the Case

    When a key date is added or updated, the workflow updates itself.

    Add interview date. The prep tasks appear.

    Move a card to RFE. The checklist and due dates generate instantly.

    Mark approval. Follow up tasks appear and the case closes cleanly.

    The firm stops rebuilding the workflow every time USCIS changes something.

    Clear Visibility at All Times

    Bruna showed how every case sits on a board where the team can see:

    • what is active

    • what is overdue

    • what needs attention today

    • who is responsible for each step

    Filtering by attorney, paralegal, urgency, or case type makes it simple to focus on the cases that need action.

    Reminders and Follow Ups Without Extra Work

    USCIS delays and reschedules create surprise deadlines. Legalboards removes the stress by sending:

    • automatic reminders for biometrics, interviews, and RFEs

    • notifications to assigned team members

    • optional client follow ups

    The system ensures nothing is missed.

    Bruna’s Walkthrough Example

    Bruna presented a real world style example based on common family based cases.

    A simple I130 and AOS matter. Easy on paper. Then the timing shifted.

    Case Comparison

    Without LegalboardsWith Legalboards
    Biometrics rescheduled and no clean way to update downstream tasksAdd biometrics date and all next steps appear automatically
    RFE arrives the same week and creates sudden manual deadlinesMove case to RFE and a full checklist with the correct due date generates instantly
    Interview moved after prep was already done, forcing reworkAdd interview date and all prep tasks repopulate without starting over
    Calendar updated in one place but not synced across the teamAll dates and tasks update in the shared workflow used by the entire team
    Emails pile up with scattered updates from the clientNotes, docs, and updates sit inside the case card instead of email threads
    Attorney cannot see real progress without asking the paralegalAttorney sees the exact status on the board in real time
    Paralegal holds everything together with spreadsheets and remindersThe workflow handles the structure so the paralegal focuses on the case itself
    High stress, easy to lose track of what is done and what is pendingPredictable steps, automatic follow ups, and no missed deadlines

    If you want to see how other firms improved their processes, here is a workflow precision case study: https://website-backend.legalboards.com/resources/blog/strauss-attorneys-legalboards-workflow-precision/

    Final Result Bruna Highlighted

    • no missed deadlines

    • no duplicated work

    • no lost documents

    • no guessing

    • clients stay informed

    • team stress drops

    • attorney gets clarity without extra oversight

    The team works the case. The system handles the structure.

    Benefits Immigration Firms See With Automated Workflows

    At the end of the session, Bruna focused on simple outcomes immigration teams want.

    Clear timelines even when USCIS shifts.

    Less time rebuilding packets.

    Better client communication without manual chasing.

    Consistent follow ups.

    Clean visibility across all cases.

    Predictable work for attorneys and paralegals.

    A calmer practice with fewer fires.

    These are real daily wins for firms managing family based cases.

    Access the Workflow Bruna Used in the Webinar

    The exact workflow Bruna demonstrated during the session is available inside Legalboards.

    Create your Legalboards account to explore it.

    Sign up here: https://app.legalboards.io/register

    Common Questions From the Webinar Audience

    How does Legalboards help with biometrics and interview delays?

    When a date changes, the workflow updates itself. Tasks, deadlines, and reminders shift automatically.

    Can Legalboards work with Docketwise or Clio?

    Yes. Matters and contacts sync cleanly. Legalboards adds automation and visibility on top of your existing tools.

    How does it help with RFEs?

    Move the case to the RFE stage. A complete checklist and the correct due dates appear instantly.

    Do I need to rebuild my workflows from scratch?

    No. Start with Bruna’s immigration workflow inside Legalboards. Customize it from there.

    Does Legalboards replace my spreadsheets?

    Yes. You get a shared, real time board that shows everything in one place.

  • Working in Legalboards: Lawmatics Integration

    Working in Legalboards: Lawmatics Integration

    Running a law firm is no small feat. With the growing demands on legal professionals, keeping everything running smoothly can feel like a juggling act. That’s where the new integration between Lawmatics and Legalboards comes in. It’s designed to make your life much easier and your firm more efficient.

    Running a law firm is no small feat. Between managing client relationships, keeping up with case files, and ensuring that deadlines are met, it’s easy to feel like you’re constantly juggling a dozen tasks at once. If you’re like most legal professionals, you’ve probably wished for a way to streamline all those moving parts and free up more time to focus on practicing law. That’s where the new integration between Lawmatics and Legalboards comes in. 

    This powerful combination is designed to take the stress out of your day-to-day operations, helping you run your firm more smoothly and efficiently, so you can provide even better service to your clients. Whether you’re a solo practitioner or part of a larger team, this integration is here to make your life easier and your firm more productive.

    Why Integrate Lawmatics with Legalboards?

    1. Simplify Your Client Management

    Managing a client’s journey from the first hello to the final handshake can be complicated. With the Lawmatics and Legalboards integration, a lot of that heavy lifting gets automated. The client info you gather in Lawmatics during intake flows straight into Legalboards, ensuring all tasks, deadlines, and communications are right where you need them. This means fewer chances for things to slip through the cracks and more time for what matters most—taking care of your clients.

    2. Make Workflows Work for You

    Legal workflows can get pretty complicated, with a million moving pieces to keep track of. Legalboards helps by giving you a clear, visual overview of everything, making case management much easier. When you integrate with Lawmatics, tasks and boards update automatically based on real-time client data. It’s like having a personal assistant keeping track of all the details, so you and your team can focus on getting things done without missing a beat.

    3. Get Smart with Your Data

    Beyond just making things run smoother, the Lawmatics and Legalboards integration helps you make smarter decisions with your data. By combining the detailed client info from Lawmatics with the operational insights from Legalboards, you can easily spot bottlenecks, streamline processes, and make sure your resources are working where they’re needed most. It’s all about using data to work smarter, not harder, so you can deliver better results for your clients.

    How to Get Started with the Lawmatics Integration

    Setting up the integration between Lawmatics and Legalboards is a breeze, and you’ll start seeing the benefits in no time. To make it even easier, we’ve put together a video guide that walks you through the whole process, step by step. Whether you’re tech-savvy or not, this video will show you how to get everything up and running.

    Integrating Your Accounts

    As shown in the video, you can integrate your accounts by clicking on the “Extensions” icon on the menu to the side of the screen. Then, find the Lawmatics tile and click on the “See Details” button.

    From there, you’ll click on the “Install Now” button to initiate the integration process. For this, you’ll need to grant access to Legalboards from your Lawmatics account. This allows us to have access to your data within Lawmatics. From there, you’ll be able to access data between the platforms with automatically synced information.

    You can make the most of this integration by automating parts of your workflow. To learn more about automations and what could be useful to you, check out our other resources.

    Conclusion

    The integration between Lawmatics and Legalboards isn’t just a cool tech upgrade; it’s a powerful tool that can transform how your law firm operates. By automating client management, streamlining workflows, and leveraging data-driven insights, you’ll have more time to focus on what really counts—delivering top-notch legal services to your clients. Don’t let outdated processes slow you down. Embrace this integration and take your firm’s efficiency to the next level.

    Ready to get started? Contact us today and find out how the Lawmatics and Legalboards integration can work for you.

  • Working in Legalboards: Office365 Calendar Integration

    Working in Legalboards: Office365 Calendar Integration

    We’re excited to announce our latest integration- Office365 Calendar! Now, you can connect your Legalboards account directly to your calendar and make scheduling a breeze.

    In this guide, we’ll walk you through how to get started with this integration and talk a bit about the benefits of doing so.

    If you’re more of a visual learner, please check out the video below. Otherwise, let’s get into it!

    Getting Integrated

    Step 1: Download the Application

    The first step is to connect your Legalboards account with your Office365 calendar. You’ll need to permit the two software programs to “talk” to each other, so let’s walk through that first.

    On the side menu, you’ll see the “Settings” option. When you click on that, a sub-menu will appear. From there, click on the “Extensions” option to add this new integration to your account.

    When you click on the “Extensions” option, you’ll see all of the third-party applications that Legalboards integrates with. To find the Office365 Calendar, we’ll need to scroll through to find it. Once you’ve found it, you can click on the “see details” button to get an overview of what the integration does and install it in your account.

    A pop-up will appear to confirm that you’d like to install the application. Once you confirm it, an authentication pop-up will appear. 

    Step 2: Authentication

    So, you’ve downloaded the application and have confirmed that you want to install it. Next, you’ll need to permit Legalboards access to your Office365 Calendar. This is simple, all you’ll have to do is click the “Authenticate My Office Calendar” on the pop-up. 

    Now, you’ll pick the account that you want to connect with, and then in the integrations settings, you can select which of the calendars you’d like to use.

    In our example, we have two options, one called “Calendar” and another option that is our specific Legalboards calendar. I’ll select the second option so that the Legalboards calendar syncs with the Office365 calendar.

    Once your accounts are connected, you’ll get an automated pop-up to tell you it was successful. 

    Step 3: Connecting Accounts Successfully

    Now that the accounts are connected, I can see the tasks in my calendar. Please note that this applies only to the tasks that are assigned to me.

    Why Integrate?

    It’s simple! By integrating your Legalboards and Office365 Calendar, you’ll be able to see and make changes to events instantly. No need for dual data entry, we’ll make sure your data is updated.

    If you have any questions about the integration or need some help, please feel free to chat with us using the chatbot in your app, take out a ticket, or contact us at support@legalboards.com.

  • Working in Legalboards: Anatomy of a Board

    Working in Legalboards: Anatomy of a Board

    In this guide, we’ll walk you through Kanban concepts and the anatomy of a board in Legalboards. If you’re new to Legalboards or would like a refresher, this will help you understand all of the different aspects of a board.

    If you’d like more information about how to build a board for your specific practice area or workflow, please get in touch with us at support@legalboards.com. Boards can also be built using our templates in the board gallery, the new AI board generator, or from scratch. 

    An Overview of Kanban

    Kanban methodology at its core is fairly simple to grasp. As you can see in the example Kanban board below, it’s a visual way to show the progress of work. Think of it as a timeline of the progression of your work.  The most basic Kanban boards show work as one of three phases: to-do, doing, and done and have cards representing different tasks.

    For many knowledge workers, it’s a great way to approach managing work. But, often this requires breaking down your entire workflow, so you may have a more complex Kanban board like the one pictured below. 

    A key concept of Kanban is that the goal is to get tasks to flow through the phases that are reflected in each column. No matter how basic or complex the Kanban board is, the work it represents needs to be completed with minimal delays. Kanban boards can be especially helpful for lawyers as a tool for managing all of their cases and related tasks. The phases, or columns, can reflect different steps of a process.

    For example, it could reflect the intake or billing processes or a specific practice area. These workflows often follow the same steps, but with so many things happening simultaneously, it may be hard to track. And, this is where Kanban boards shine.

    Basics of a Kanban Board

    Let’s go over the basics of the boards in Legalboards. If you’re more of a visual learner, check out the video below.

    Let’s move to the basics of a Kanban board in Legalboards. With the basic board, you’ll have cards that represent matters or cases, columns that represent a phase, and visual cues like labels. You can add cards based on your client’s name, matters from a third-party integration (like Clio or MyCase), and more.

    Boards can be organized in multiple ways. Depending on preference and workflow or process, boards can reflect a practice area, process (for example intake or billing), or by the attorney. Again, this organization is dependent on the workflow within a specific firm and what may be appropriate for one firm may not be for another. Most users use boards to reflect a specific practice area, and for our example, we’ll be talking about boards that are set up this way.

    In Legalboards, you can build board in one of three ways: from scratch, using a pre-built template, or our AI Board Generator Tool. No matter which approach you use, you’ll still be able to customize the board. You can move the columns, edit, or add new columns.

    To edit a column name, click on the arrow next to the title. Here, you can rename the column, delete the column, hide/show the archived cards, and sort cards by a specific order.

    While scrolling through columns, you’ll always see at the very end, “add a new column”. Here, it’s important to note that every column must be given a name before it is created and before cards are added, but you can change those titles at any time.

    On the right side of any board, you’ll see the board members as icons and the “My Automations” icon that allows you to create and manage automations on the board.

    Visualize Your Matters

    One of the main benefits of Legalboards is the ability to quickly see and understand your workflow. Some of our visualization features include labels, column colors and descriptions, task counters, filters (both simple and advanced), and the list option view.

    Let’s start with labels, these are ways for you to show directly on the card things like priority, or type of case, or some other nuance about the matter. Often this can depend on the practice area or the board organization. Along with labels, column colors, and descriptions allow you to quickly differentiate the different phases of the workflow.

    Some filters can be applied to a board. If we click on the “Advanced Filters” icon, we can set up a filter to view this board. This is helpful if you have a large board and want to find something specific. Check out the video below to learn more.

    You can filter the board by active cards, keywords, card members, responsible attorney(s), or labels. There is also the option to save the filter so it can be used at a later date. 

    To see the list option view, you can use the “toggle board view” button next to the board title to view the information differently. When you click this button, you’ll now see the matters in a drop-down list under headings that correspond with the board columns.

    While in this view, you can still move cards around and see the same information that you would in the board view. There’s also a search bar at the icons at the top that allows you to quickly search through the board for a specific keyword without using a filter.

    Board Management

    When you view a board in Legalboards, you’ll see icons at the top next to the board title (see below). These icons allow you to filter, edit, toggle views, or search your board.

    Managing a Board

    From this menu, we can manage our board if we are a board admin. When we select “Edit this board”, a sub-menu will appear. On your left you’ll see your boards first and then other boards within your account. This is especially helpful for adding members to boards. Let’s talk about the first few options that help you manage your board first.

    From here, you can clone, export, or view the activity of the board through it’s log. Cloning a board can be helpful if you have automations to use this board as a template for a new one. You can select what elements you would like to be copied- the members, automations, and/or cards. If you select that cards will copied, you can also copy tasks. While copying, you can also edit the board title.

    If you choose to export the board, this will generate an Excel file where you can see each matter, each column, and everything related to those cards. This can be helpful depending on your integration to make sure that matters are being updated or to create custom reports based on data from Legalboards.

    Then, you have the log board option. This allows you to see the board activity. It allows you to see the timeline of activity on each card within the board. You’ll be able to see information like card movements, task updates, and automations by user and date. When a mistake happens and you’re troubleshooting an issue, this is a great place to start looking into any issues.

    Editing a Board

    You can also edit the board within this same sub-menu. Here you can edit the board title, description, permissions for members and viewers, labels, and card members, and delete the board if necessary.

    For permissions, “Disable automaton editing for members” and “Disable column editing for Members” are good options to allow admin-level members to control the board. These options act as a safety net to ensure who can make changes to automation settings for each one of your boards.

    The two hiding card options help prevent unnecessary viewing of cards. For members, this can help reduce the overwhelm of a regular member because they can only see the cards that they are involved in. With this option selected, they’ll be able to see the card, the column that it is in, and some information about it. Similarly, for viewers, this option is useful for giving restricted viewing options to clients. 

    Next is labels. Labels allow you to identify different details of a card. In our example, we use labels to denote the status (pending- external or internal, late, accepted, etc.). These are helpful visual cues as to what’s going on with a card without opening it. You can also change the titles and colors of these labels here as well.

    You can also view and edit the board members from here. You’ll see a list of those with access and their level of access. As well as the user that created the board. If you need more help with this, check out our resource here.

    Finally, there is the option to delete this board. Please note that after deleting a board, you are unable to recover it. You can watch the video below for a recap of everything we talked about here.

    Still Have Questions?

    If you still have questions, we’re here to help!  You can contact us here, or check out our other resources.

  • Working in Legalboards: New Matter Automation

    Working in Legalboards: New Matter Automation

    In this guide, we’ll walk you through how to use the New Matter automation so you can save time while creating new matters. No matter if you use Legalboards by itself or are integrated with one of our case management software partners like Clio, MyCase, Filevine, or Practice Panther, you can use this automation to handle these tedious tasks.

    If you’re more of a visual learner, check out the video below or on YouTube. Otherwise, let’s get into it!

    Step 1: Setting Up New Automations

    To get started, you’ll need to click on “My Automations”. Here, you’ll see all of the current automations that are set up for the selected board. To set up another one, click on the “New Automation” button.

    Now, you’ll see the sub-menu of automation recipes. Click on the “Create New Matter Card” tile to set this automation up. Once clicked, you’ll see the screen below.

    Step 2: Set Filters

    Next, let’s populate these filters. Automations follow the basic pattern of “if this happens, then that”. For the new matter automation, these fields tell Legalboards what to do when a new matter is created.

    You’ll see the fields “Client”, “Practice Area”, “Originating Attorney”, “Responsible Attorney”, and “Filter by Custom Field”. For this example, we want to create a new matter card without any of these filters so every new matter has a new card, so we’ll keep these fields blank and go to selecting which column the new card will be added to.

    If you wanted to use specific filters, you could set this automation to only be used for a specific practice area, attorney, or some other custom field. So, you could create a board for Family law cases, if you have a large volume of cases from a specific client, or by using the custom fields, you could use this automation for Family law cases that are designated as divorce cases.

    Step 3: Choose A Column

    The next step is to specify which column of a board these new matter cards will be added to. In our example, we want the new cards to be shown in the intake column, so we’ll specify that. With that selection, we can click on the “Save Automation” button to save this new automation.

    Now that it’s saved, we’ll be able to see this recipe in our overview. You could use this automation for all of the boards you have and use specific filters to define each matter that should be added to each of your boards. Depending on the organization of your boards, this can be especially useful for overlapping matters or showing both a micro and macro view of your firm’s operations.

    Still Need Some Help?

    Check out our resources section for more guides, check out our YouTube channel for video tutorials, or contact us at support@legalboards.com.

  • Working in Legalboards: AI Board Generator

    Working in Legalboards: AI Board Generator

    With AI being more adopted within the technology industry, we’re excited to share more about how AI is being used in Legalboards. Legalboards’ AI board generator has been developed to help new and existing users build boards in just a few clicks.

    The AI board generator can help you reduce the time and stress of building boards so you can start streamlining your work with Legalboards’ capabilities.

    In this guide, we’ll walk you through how to make the most of the new AI Board Generator. 

    How does it work?

    Let’s start with how it works. A reminder that your board organization can be as specific or as general as you need it to be. Kanban boards are especially great for specific practice areas like immigration, estate planning, divorce, etc., but also for specific processes like client intake, contract review and management, and billing.

    If you’re more of a visual learner, you can check out the video below.

    https://website-backend.legalboards.com/wp-content/uploads/2023/11/new-board-ai.mov

    Step 1: Provide information about the board

    To build a board using the AI tool, simply go to the board menu and select “New Board”. From here, you’ll need to provide some information or context about the board you would like to create. You can provide detailed or general information. This is also called a prompt, which we’ll cover best practices about AI prompts next.

    A note on prompts

    A key concept to grasp when using AI tools is the idea that high-quality input creates high-quality output. For many AI tools, this input is called a prompt. That prompt needs to give the AI information about what it should create. From here on, a prompt refers to the information inputted into the AI tool to generate the board.

    While you can use a more generalized prompt, often the best results are from providing as much information as you can. For the context of structuring legal work, it’s entirely up to you. If you know your process, what you need at each phase of a case, and/or are comfortable providing details about your work, a specific prompt can be more helpful than a generalized one.

    It’s also important to note the importance of checking and reviewing work done by AI. As you may know from profiled cases, AI is not perfect. While our board generator is tasked with specific tasks, it still may require approval from your team before use. 

    Prompts in Legalboards

    In our example, we’ve provided some more information. Our prompt here is “My firm is starting to take on personal injury matters, I need a workflow for these cases, and for labels: Motor Vehicle Accidents, Workplace Injuries, Medical Malpractice, and Slip and Fall”. Here, the idea is to create a board that reflects the practice area of personal injury while also using labels to designate directly on the card the kind of case.

    Another example prompt, as shown below, could include ” a comprehensive Kanban board layout to manage multiple cases in estate planning in Michigan.” This prompt is great at capturing the nuance of a specific state or practice area that may be overlooked with a general prompt.

    https://website-backend.legalboards.com/wp-content/uploads/2023/12/Screen-Recording-2023-12-01-at-2.32.54 PM.mov

    If you need a more general board for any practice area or process, you can use a shorter prompt. For example, “personal injury”, “intake process”, or “estate planning workflow” are all great prompts for the tool.

    Once we’ve created our prompt, we’ll hit the “Generate” button. A note here- if you would rather manually create your boards, you can! Just hit the “manually create” button.

    Step 2: Generate your board

    Now that we’ve generated our board, let’s check if we’re happy with all of the column names and add automations. In our example, our column names are basic but we can see that the AI tool created for us the labels that we wanted.

    You can customize the boards to your needs, and the more general the prompt, you’ll likely have to customize the board if you need something more specific.

    For help with automations, you can check out our resources section or our YouTube channel. Or, contact us at support@legalboards.com to get help.

    Save time and stress while building boards with Legalboards AI

    By using the AI board generator, you can save time and stress while you’re getting set up. Setting up your board is the first step to streamlining your practice, but often can be the most demanding.

    You’ll need to populate boards before you can start using the automations to save time. But, once you’ve integrated your Legalboards account with your case management tool, you can use case data to populate your board automatically.

    For new users or practice areas, this helps you grasp the software easily. We’ve heard from current users about their onboarding process with Legalboards. Many said that creating boards took the most time and for some, required the steepest learning curve of mapping out their workflow. With the AI board generator, you can reduce both the time and stress of getting started.

    Once set up, you can take your boards to the next level with automations. Automating repetitive tasks like email reminders, client communication, event scheduling, checklist creation, and more can help you streamline your workflow.

    If you have any questions about the AI board generator or about Legalboards in general, please check out our support portal, resources, or contact us directly.

  • Using Legalboards For Legal Operations Management

    Using Legalboards For Legal Operations Management

    Legalboards can be a helpful tool for legal operations management. Applying Kanban to your firm is quicker and easier than you may think. In our recent blog, we covered how legal operations managers can overcome some of their biggest challenges.

    Those challenges include a lack of firm visibility and inefficiencies in their workload and communication. In this guide, we’ll walk you through an overview of some features that will help you streamline and optimize your workflows. Let’s get started with the first challenge- a lack of visibility and understanding around your caseload.

    Challenge 1: Understanding Your Firm’s Workflows

    Often, legal operations or office managers tell us that they’re unsure about case progression. They may know the gist of the stages that cases are at, but find their team is more efficient if they know more. Part of that solution is often documenting their workflow for clear understanding throughout the team.

    Solution: Customize Your Boards

    In Legalboards, you can create customized Kanban boards that help you understand what’s going on at a glance. Now, if you’re already a Legalboards user, you may have already organized your boards or used one of our templates to get set up. You can take your boards to the next level by customizing them more.

    This can done in one of two ways; organizing your workflows into boards in a way that works for your firm, and applying visual markers to your workflow. 

    Customizing your board organization can be as simple or as complex as your firm needs. Boards can be organized by practice area, responsible attorney, or operational complexity and can be any size. Sometimes it can also be helpful to have a main board for legal office managers so they can see an overview of all open cases. This is completely up to you and your team’s preferences, and you can check out some examples below.

    Example family law workflow- divorce board
    Example family law workflow- divorce board














    As you can see from the example boards above, Legalboards has different visual markers that you can customize to suit your workflow. Some possible uses are creating labels for specific practice areas, team members, or more. 

    You can take this a step further by setting up time-based automations to apply labels that reflect the urgency of a matter.

    Group 761

    Challenge 2: Dealing with Manual Workloads

    Another challenge that we hear about often from users is manual workloads. A great first step to solving this problem is to document your process so you then create automations that eliminate the need for manual intervention. 

    Automations are a great way to keep cases progressing and ensure nothing falls through the cracks.

    Solution: Task-based Automation

    If you haven’t already read our guide on task-chain automation, you can do so here. To give you a quick overview, task-chain automation allows you to create dependent tasks that reflect the natural progression of a matter. We can take this a step further with the task-chain automation.

    If you’re unfamiliar with task-chain automation in Legalboards, it’s as easy as creating an automated task once other tasks are completed. This allows you to have an automated workflow that reflects what your organic process would be anyway. Check out the video below to see how this can be created.

    Challenge 3: Inefficient Communication

    Clients place value in their legal representation’s communication. Part of delivering superior client-led service is to make sure they understand what’s happening with their case but also feel satisfied with the amount of communication.

    An easy way to do this in Legalboards is to create automated messages to be sent to your client based on their case’s progression. For example, this email could be sent out based on the movement of a card between columns (or stages). The resulting email could include the next steps that outline if they need to provide any further documentation and/or the next meeting.

    Another way to do this in Legalboards is to create a timeline of a card so if there are any questions from a client, your team is confident they can provide an answer in a timely manner.

    Need Some Specific Help?

    If you have any questions, please reach out to us by email (support@legalboards.com), opening a ticket, or directly through our chatbot. We’re happy to help you customize your boards and set up automations that enhance what you already do.

    You can also check out our other guides, our YouTube channel, or our support portal for FAQs.

  • Google Calendar Integration

    Google Calendar Integration

    We’re excited to announce our latest integration- Google Calendar! By connecting your calendar to Legalboards, you’ll be able to automatically sync data between the platforms and get back to what matters most- delivering superior service to your clients.

    By combining our task management and automation features with your Google Calendar, you can start saving time while also working with a simplified visual workflow. With the seamless integration of Google Calendar and Legalboards, your data will be updated in real time- no need to input data twice. As well, Legalboards can also integrate with your Google Drive (learn more about that here).

    Why Integrate Google Calendar + Legalboards?

    1) Save Time With Automations

    Legalboards has basic automations that will help you to become more efficient. Some of the most common automations we see involve email updates to team members (more on that later), checklist creations, and board (aka matter) management. With the Google Calendar integration, you’ll be able to set up schedule-based events directly based on your workflow. For example, you could create automated events with clients or other important contacts related to a case based on intake or pre-agreement.

    2) Easily Understand Your Workflow

    Legalboards allows you to easily visualize and organize your matters in whatever way works for you. By using Kanban, you and your team can see your matters in a bird’s eye view or drill down into specific matters. By customizing your board through checklists and custom labels, you can tailor your account to reflect your actual workflow. 

    Legalboards also allows users to view their matters in different ways- calendar (through the task center), list, and Kanban. By using the Google Calendar integration, you can also set up work previews and after-work processes. For example, you could set up tasks for your paralegal to prepare documents for the meeting, send a task to your team after the meeting to follow up with the client with their next steps, or directly send a client an email detailing what they’ll need for the next meeting. 

    How to Integrate Your Accounts

    It’s easy to use the Google Calendar integration. If you’re more of a visual learner, you can watch the video below or on YouTube to learn more.

    Step 1: Set Up Your Account

    The first step is to create a Legalboards account. If you’re a new user of Legalboards, you can follow our onboarding wizard to create your first board and connect your account to the programs you already use.

    If you’re an existing user, you can integrate your Google Calendar by accessing the “Extensions” tab within “Settings”. The next step in setting up your account is to integrate software. Click on the Google Calendar tile and then select the “Install Now” button to initiate this process.

    Step 2: Authorize Google Calendar Integration

    Before you can connect your accounts, you’ll need to authorize Legalboards to connect with your Google account. After clicking “Install Now”, you’ll be automatically prompted to complete this process. 

    Once you’ve clicked on the authorization button, you’ll need to sign in using your preferred Google account and allow Legalboards to access your calendar data. 

    Step 3: Creating Schedule-Based Automations

    Example: Automated Event Creation

    To show you how you can use the integration, we’re going to use an example immigration board and create an automated event.

    To do this, we’ll navigate to the correct board and click on the “My Automation” button at the top of the board. Once clicked, we’ll see all of the current automations that have been created for this specific board. 

    Next, click on the “New Automation” button to be able to create an automated event using the “Create Event” action (shown below).

    Google Calendar Integration 1

    From here, you’ll need to set up the automation by indicating what happens after a trigger is completed.

    For this example automation, we’ll set up an automated event creation based on the card movement trigger. In this specific example, when a card is dropped into the “Intake” column on the board, an event will be created on Google Calendar 3 days after the card movement from 12-1 PM.

    In order to do this, the “Then…” fields need to be entered as the following:

    • On: Google Calendar
    • Calendar: Legalboards
    • In how many days? 3
    • Start at: 12 PM
    • End at: 1 PM

    We’ll use the “Summary” field to title this event as “First Meeting” and give the description “Discovery call with the client”. Then, we’ll set who we want to be invited to this event. For this example, we can use the dynamic fields of “Matter’s Responsible Attorney”, “Contact’s Email”, and “Card’s Members” to automatically invite those involved with this card on Legalboards.

    Example: Automated Email Updates

    So now we’ve set up an automated event to be created based on our client intake. To make this more effective, we’ll now set up an automated email to be sent out to relevant parties. To do this, we’ll follow the same steps as before by clicking  on the “My Automation” button and then “New Automation”. Next, click on the ” Send Email” tile where we’ll specify the details of this automation.

    For this automation, we want the trigger for it to be that an event was scheduled. So, we’ll select that for the “When…” section.

    Now, we’ll need to input the information about the event this automation will be based on. As the event we’re using is the same as the one we just created, we’ll use the first example for reference.

    One thing to note here is that we need to specify if the email is being sent before or after the meeting, and the time period between the email and the meeting. In this example, we want the email to be sent 1 day before the meeting in order to remind the responsible attorney about the upcoming meeting.

    Next, we’ll need to choose who we want to receive this email. Because we want to remind the responsible attorney of this meeting so that they are prepared, we’ll select them. We’ll make the subject “First Call Tomorrow” and give a brief description of what the attorney needs to do. We can also select if we want to include the card information to provide more clarity.

    Still Need Some Help?

    If you have any questions or problems with your data being synced, please contact us at support@legalboards.com, generate a ticket, or contact us through the chatbot.

    You can learn more about Legalboards here, or visit our YouTube channel for more help getting started in Legalboards. And if you have any questions, reach out to us!

  • Filevine Integration

    Filevine Integration

    We’re excited to team up with Filevine to provide users with new ways to organize and manage their workflow. By using the Filevine integration with your Legalboards account, you’ll be able to have all of your data in one place. Now, you’ll be able to do what you love and more efficiently- practicing law.

    By combining our task management and automation features with Filevine’s legal case management capabilities, you can start saving time while also working with a simplified visual workflow. With Filevine and Legalboards, you can be sure that you’re delivering excellent client-led service.

    Filevine + Legalboards Benefits

    1) Save More Time

    Utilizing the Legalboards automation capabilities, busy lawyers can save time by automating repetitive processes of their work. Some of the most common automations we see involve email updates to team members, checklist creations, and board (aka matter) management.

    By automating emails, you can set up triggers like time or card movement so that team members and clients can stay updated on the progression of a case. With the time trigger, this can be especially useful for preventing delays or bottlenecks in your workflow. For example, you could set up an automated email to be sent to a responsible attorney when they are approaching a key deadline in a case.

    Additionally, checklist creation helps keep you and your team on top of your tasks. By automating checklists, you can address all of the smaller tasks that are involved with the stages of a case. You can learn more about automation and how to set up common ones in our automation resources.

    2) Get Unparalleled Views Into Your Firm

    Legalboards allows you to easily visualize and organize your matters in whatever way works for you. By using Kanban, you and your team can see your matters in a bird’s eye view or drill down into specific matters. 

    By customizing your board through checklists and custom labels, you can tailor your account to reflect your workflow. If you’re a visual learner, you have multiple options for you to organize your board and cards. Legalboards also allows users to view their matters in different ways- calendar (through the task center), list, and Kanban.

    3) Real-time Data

    With the seamless integration of Filevine and Legalboards, your data will be updated in real-time- no need to input data twice. This saves you the stress of worrying about if the data you’re working with is updated and prevents miscommunications or misunderstandings for your team.

    Getting Integrated With Filevine

    It’s easy to use the Filevine integration. If you’re more of a visual learner, you can watch the video below to learn more

    Step 1: Setting up your account

    The first step is to create a Legalboards account. If you’re a new user of Legalboards, you can follow our onboarding wizard to create your first board and connect your account to the programs you already use. If you’re an existing user, you can integrate Filevine by accessing “Extensions” in the menu.

    The next step in setting up your account is to integrate software. Click on the Filevine tile and then select the “Install Now” button to initiate this process.

    Step 2: Input Your Information

    Because this integration requires an API key to integrate, you’ll need to provide your company name, API key, and App secret (optional) to complete the integration. If you’re unsure as to what that means- don’t worry, finding the API key and App secret is a lot easier than it may seem.

    Filevine has security rules that require you to have access to API credentials to make this integration work properly. The only thing you’ll need to do here is to create Legalboards API credentials in your account. If you need help doing this, Filevine has a great guide to how to get your API key and App secret and connect your accounts.

    If you have any questions or problems with your data being synced, please contact us at support@legalboards.com, generate a ticket, or contact us through the chatbot.

    You can learn more about Legalboards here, or visit our YouTube channel for more help getting started in Legalboards. And if you have any questions, reach out to us!

  • Practice Panther Integration

    Practice Panther Integration

    We’ve teamed up with Practice Panther to provide users with new ways to organize and manage their workflow. By integrating Practice Panther with your Legalboards account, you’ll be able to have all of your data in one place. Now, you’ll be able to do what you love and more efficiently- practicing law.

    By combining the two programs, you can start saving time with automations while also working with a simplified visual workflow. With Practice Panther’s robust features, Legalboards can supplement your task and case management to deliver better service to your clients.

    Practice Panther + Legalboards Benefits

    1) Enhanced Automation

    Utilizing the Legalboards automation capabilities, busy lawyers can save time by automating different aspects of their work. Some of the most common automations we see and help users set up involve email updates to team members, checklist creations, and board (aka matter) management.

    By automating emails, you can set up triggers like time or card movement so that team members and clients can stay updated on the progression of a case. With the time trigger, this can be especially useful for preventing delays or bottlenecks in your workflow.

    Additionally, checklist creation helps keep you and your team on top of your tasks. By automating checklists, you can address all of the smaller tasks that are involved with the stages of a case. You can learn more about automation and how to set up common ones in our automation resources.

    2) Visualize Your Workflow

    Legalboards allows you to easily visualize and organize your matters. By using Kanban, you and your team can see your matters in a bird’s eye view. The Legalboards interface allows you to see how your cases are progressing at a glance. You don’t need to open each individual case file in order to see what stage it’s at. 

    By customizing your board through checklists and custom labels, you can tailor your account to reflect your workflow. If you’re a visual learner, you have multiple options for you to organize your board and cards. Legalboards also allows users to view their matters in different ways- calendar (through the task center), list, and Kanban.

    3) Updated Data in Real-time

    By integrating Practice Panther, your data will be automatically synced. Because of this, you won’t need to input your data twice. The specific fields that are synced between Practice Panther and Legalboards are the following:

    Contact information: first and last name, email, and phone number; and

    Matter information: name, case number, opened date, practice area, description, SOL date, and clients.

    Getting Integrated With Practice Panther

    It’s easy to integrate your Legalboards account with Practice Panther. If you’re more of a visual learner, you can watch the video below to learn more.

    Step 1: Setting up your account

    The first step is to create a Legalboards account. If you’re a new user of Legalboards, you can follow our onboarding wizard to create your first board and connect your account to the programs you already use. If you’re an existing user, you can integrate Practice Panther by accessing “Extensions” in the menu.

    Please note, we use the Probate board template in this example but if you practice in a different area, we have multiple options within our board gallery for you to quickly get started. 

    The next step in setting up your account is to integrate software. You’ll find the Practice Panther icon and then click on the “Install Now” button to initiate this process.

    Step 2: Authorizing your account

    Whether you’re a new or existing user, you’ll need to authorize Legalboards to access your Practice Panther data. Once this is completed, you’ll see the data in your Legalboards account.

    To do this, log in to your Practice Panther account and click on the “Grant Access” button. If you have any questions or problems with your data being synced, please contact us at support@legalboards.com, generate a ticket, or through the chatbot.

    Step 3: Getting Started with Legalboards

    You can learn more about the Practice Panther integration here, or visit our YouTube channel for more help getting started in Legalboards. And if you have any questions, reach out to us!